Last updated: September 13, 2023
2. Company Details
- Name: Here For You LLC
- Address: 675 VFW Parkway, #189 Chestnut Hill, MA 02467
- Contact: Contact Us
3. Data Collection and Usage
We collect various data points to enhance our service delivery:
For Care Packages:
Customer Data: First Name, Last Name, billing address, email, occasion details (e.g., parent loss), personalized messages, and the last four digits of the credit card.
Recipient Data: First Name, Last Name, and shipping address.
For Grief Support Reminder Tool:
Customer First Name, email, Recipient First Name, Deceased First Name, and details pertaining to the relationship between the recipient and the deceased.
Data is collected via forms on our website and email correspondence. The data enhances user experience by tailoring our services to individual needs, such as sending occasion-relevant products or reminders.
4. Data Storage
Your data is stored on:
- Shopify servers located in the US and Canada.
- Stripe servers located in the US.
- Google Drive servers located in the US.
We ensure data security by:
- Limiting access to data to authorized personnel.
- Implementing password protection on personnel workstations.
- Implementing the principle of least privilege.
- Using two-factor authentication.
- Collaborating with reputable hosting providers.
5. Data Sharing
We share data with our email service providers for sending reminders, order updates, and addressing customer inquiries. We review the privacy and security practices of third-party services to ensure data protection.
6. User Rights
You can send us a request to access, modify, or delete your data here. You can also opt out from marketing or reminder communications anytime by replying with "Unsubscribe" or by contacting us.
7. Cookies and Tracking
8. Data Breaches
In the event of a data breach, we will follow standard procedures to detect and respond. Affected users will be notified promptly in the event of a breach.
9. Children’s Data
We do not knowingly collect data from children under 13, and no purchases or services are permitted for minors under 13.
10. International Data Transfers
Our services are intended for users in the United States. We do not solicit data from users outside the US.
We review and update this policy annually. Any changes will be noted on our website.
12. Contact Information
For privacy concerns or inquiries, contact: Nate Stell, Co-founder, Contact Us
13. Legal and Regulatory Adherence
We adhere to all applicable laws and regulations concerning data protection.
Thank you for trusting Here For You LLC. We are committed to ensuring your privacy and enhancing your experience with us.